NJ Lottery Announces New Way to Submit Claims
Winners Can Now Deposit Claims in a Dropbox
TRENTON (September 15, 2020) – The New Jersey Lottery is offering the public a new way to submit claims. In addition to mailing, players can now deliver claims to Lottery Headquarters using the new drop box located next to the lobby at our Headquarters in Lawrence. The drop box will be open Monday through Friday, 8:30 am to 4:30 pm.
The drop box will provide a safe social distancing option for players who are trying to limit their interactions with others. Additionally, it will provide an alternative for those who do not wish to mail their ticket to safely and securely submit claim forms. No appointment is needed to access the drop box, and the drop box is monitored by Lottery Security Officers.
Claims less than $599.50 can still be immediately redeemed at any retailer. Drop box claims will be processed in the order they are received. Claims mailed or submitted via secured drop box will be processed in the regular course of business.
Claim forms are available at all New Jersey Lottery Retailers or from the New Jersey Lottery website at www.njlottery.com. Before submitting claims, sign the back of tickets, completely fill out the Claim Form and place in an envelope. Winners should make copies of their signed ticket (front and back) and claim form before placing in the mail or drop box. All properly validated claims will be paid.
The NJ Lottery is taking precaution and maintaining reasonable social distance at the office. By limiting staff and claimants in the office, the Lottery is able to create a safe environment for employees and players alike.